Description: The business case for usability. On this page: Calculating the actual return on investment for usability projects is a complex process in part because of the nature of the metrics required. design to the top quartile level of a cross-company intranet usability study. The return on investment Thusthe return on investment for intranet usability ranges from a factor of

Category: Intranet Usability

Url: http://www.bonasource.com/the-business-case-for-usability.htm

Date: Oct 14, 2005

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